Enterprise Resource Planning (ERP) strategies are driven by growth strategies, customer service expectations, and pressures to reduce costs. While ERP is generally viewed as a necessary infrastructure it is also a strategic weapon in streamlining and automating business processes - while providing visibility to those processes throughout the enterprise.

MW2 solutions are aimed to serve customers who desire to reduce costs, improve accuracy of inventory and schedules, and develop customer responsiveness through successful ERP implementations and effective management of these systems in production.

ERP Challenges

• The ability to minimize the inherent business risks in deploying new business solutions is decreasing as the complexity of IT environments increases
• There is a ‘learning curve’ for each new business application in terms of how best to monitor business activity
• It is increasingly costly to extend and modify custom built business process monitoring capabilities as customers add and replace business functionality within core business applications

Customer benefits of MW2' BSM Solution

• Reduction of project and support costs associated with implementing and maintaining business process monitoring for business applications
• Improve service levels by implementing a business process monitoring solution focused on prevention of system outages rather than just identification and remediation         
• Proactively identify and resolve potential problems in the integrated business applications  before incurring an outage
• Monitor the business applications and infrastructure’s ability to execute the business processes with changing business volumes within the overall service levels
• Monitor all aspects of a business process as it transverses through applications and integration solutions
• Holistically monitor business activity from sales channels, business applications and Business Intelligence (overall end to end processes
• Ability to drill down into the health of the underlying infrastructure and drill up and down the business process to identify the root cause problem form a single point of access
• Provide regression testing capabilities and diagnostic testing
• Identify recent configuration changes that could be the cause of a health issue within a specific business
• Ability to auto-discover existing business processes and supporting infrastructure